Problems with Web of Science/Knowledge upgrade resolved

Thomson Reuters have confirmed that the server issues affecting some users following the Web of Science/Web of Knowledge upgrade at the weekend are now resolved. Apologies to users for the inconvenience experienced at that time.

Elaine Shallcross
e.shallcross@abdn.ac.uk

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Web of Science upgrade

Problems have been experienced with  the Web of Science/Knowledge server following the upgrade over the weekend. You may receive messages reporting errors. Thomson Reuters are working urgently to resolve these issues and apologise for the inconvenience to users as a result.

Elaine Shallcross
e.shallcross@abdn.ac.uk

MAINTENANCE: Web of Knowledge upgrade

WoK is undergoing an upgrade maintenance from Sunday 12 Jan 1400 GMT until Monday 13 Jan 0200 GMT, resulting in intermittent access.

Advisory alert from Thomson Reuters: “Please be advised that Web of Knowledge will release a new look and feel [‘Next Generation of Web of Science’]. This involves an upgrade maintenance… during which time Web of Knowledge may not be available intermittently during that period. We apologize for any interruption this may cause.”

Posted on behalf of Library, Special Collections and Museums

MAINTENANCE: interruption to Web of Knowledge service

Scheduled maintenance on Web of Knowledge will begin on Friday August 23, 2013 at 0900 BST and ending by Friday August 23, 2013 at 1900 BST.

Web of Knowledge may not be available during the above times. Thomson Reuters would like to apologise for any interruption this may cause.

Elaine Shallcross
e.shallcross@abdn.ac.uk

MAINTENANCE: Web of Knowledge – Saturday 27 April to Monday 29 April

Notification from Thomson Reuters:

“Please be advised that scheduled maintenance will take place beginning on Saturday, 27 April 2013 at 2200 GMT and ending by Monday, 29 April 2013 at 0100 GMT. Web of Knowledge (including EndNote Web and ResearcherID) may not be available during that period. Thomson Reuters would like to apologise for any interruption this may cause.”

Elaine Shallcross
e.shallcross@abdn.ac.uk

MAINTENANCE: Web of Knowledge on Saturday 16 February

Thomson Reuters notification:

“Please be advised that scheduled maintenance will take place beginning on Saturday, February 16, 2013 at 1400 GMT and ending by Sunday, February 17, 2013 at 0200 GMT.

Web of Knowledge may not be available intermittently during that period. We apologize for any interruption this may cause.”

Elaine Shallcross
e.shallcross@abdn.ac.uk