All libraries now in term time opening hours

As teaching across the University of Aberdeen has now begun for all subject areas we would like to remind students and staff that each of our three libraries are now open according to their term time hours, giving more opportunity for you to find resources, undertake study and research, and ask library staff for help.

Full details of all of our opening hours can be found on our website.

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IT Service Desk now located in The Sir Duncan Rice Library

IT Service Desk has moved to The Sir Duncan Rice Library

The IT Service Desk, previously located in the Edward Wright Building, has moved to Floor 1 of The Sir Duncan Rice Library (TSDRL). It is located next to Library staff based at the Floor 1 Information Centre.

If you have any IT issues that require speaking with someone in person please come and see the friendly and knowledgeable staff that will be based there Monday – Friday, 9 am – 5 pm.

You can still log an IT call using the online MyIT Portal, or in other ways. See the IT Service Desk webpages for more details.

IT Service Desk staff will also be available, between September 5 and 21, in the Elphinstone Hall to help new students with the Registration process as they arrive here in Aberdeen. They will be working alongside many other services in the Elphinstone Hall during this time, to complement the work done at the new IT Service Desk in TSDRL. Full details on Registration can be found online.

Come for a Tour of The Sir Duncan Rice Library – No booking required

Following on from our already fully booked Library Tours, which will take place on September 3 and 4, we will be running open tours of The Sir Duncan Rice Library over the rest of that week and the following two weeks for all students, new and old. This is to make sure that as many people as possible get the chance to learn about the Library.

small library tours sign cropped

Starting on Wednesday September 5 and running until Friday September 21, come and meet staff on the ground floor of the library at 10am or 2pm. There is no need to book a place and each tour group will contain a maximum of ten people.

There will be more than one tour taking place at a time, lasting approximately 30 minutes. The tours by our friendly staff will introduce you to not only the beautiful building, but also the services and resources available from the library. We will also tell you:

  • How materials are organised in the building
  • How to begin borrowing the library books on your reading lists
  • How library staff can help you during your time at The University of Aberdeen

Please note that there will be no tours taking place at the weekends, but staff working then will still be happy to answer any questions you may have about the Library Service.

Please speak with staff in the Taylor and Medical Libraries for help in finding your way round their collections and spaces.

We look forward to showing you around, and also take this opportunity to wish you all good luck with the year ahead.​​

Primo – current issues with accessing your Library Account information

It is not possible at the moment to log in to your account on Primo, but there are no restrictions on searching it to find out about the Library’s physical and online collections. Unfortunately, this means it is not currently possible to check you account or save items to your e-shelf.It is still possible, though, to check your account details via the older Library Catalogue platform.

We apologise for any inconvenience caused by this while IT Services investigate the issue.

Primo unavailable today but you can still search our collections

Primo, the library search engine, will be unavailable on Tuesday July 24.  This is so that IT Services can transfer Primo to a new server. It is expected that Primo will be available on Wednesday July 25 for searching and reference only, with no access to your library account. Full service will be restored later in the working week..

During this period it will still be possible to access our individual library catalogues to search our collections. Please see the Search Our Collections web page to access the catalogues. You can access your library account from the old library catalogue interface.

This time frame has been chosen to try to minimise the impact on library users, but it cannot be avoided. We apologise for any inconvenience this vital work may cause.

Intermittent problems accessing ScienceDirect/Scopus from off-campus

There is an intermittent access problem, when off-campus, to two Elsevier databases, ScienceDirect and Scopus. This problem is impacting on other Universities as well and is not something we can fix ourselves here in Aberdeen. We are in communication with Elsevier regarding this and they are looking for a permanent fix to this occasional problem.

In the meantime, if you experience access problems when off-campus, you can use the VDI system to access both ScienceDirect or Scopus as if you were on campus. Learn about the VDI here.

We apologise for the inconvenience this may be causing but are working to find a solution to it.

Potential noise disturbance in The Sir Duncan Rice Library – Tuesday July 3

There will be vital work carried out on the roof of The Sir Duncan Rice Library on Tuesday July 3, 2018, and we would like to apologise in advance for any noise resulting from the work.

The disturbance, if any, will be most noticeable on Floors 6 and 7. Alternatively, the Taylor Library is also open on the Old Aberdeen campus, until 5.00pm.

We apologise for the disturbance and any inconvenience caused.