IT Service Desk in the Sir Duncan Rice Library from Monday 3 September

Legal Information Update

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IT Services is relocating the IT Service Desk Walk-in Service to the Sir Duncan Rice Library from Monday 3 September 2018. This means that the current walk-in location in the Edward Wright Building will be permanently closed to visitors after Friday 31 August.

In the Sir Duncan Rice Library, the IT Service Desk will be placed alongside the Library Information Desk, and it will provide the users help in person with IT related queries. The Desk is open from Monday to Friday, between 9 am and 5 pm.

IT Services will continue to handle email and phone inquiries as usual, and the Foresterhill Service Desk remains open in room 1:122 of the Polwarth Building. You can also log an IT query any time through MyIT portal.

If you need more information, please contact IT Services.

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ProQuest platforms: 8-hour downtime on Sunday 19th of August

We have been informed that on Sunday 19 August, Ebook Central, RefWorks and databases on the ProQuest platform will be unavailable for approximately 8 hours, from 03:00 to 11:00 BST.  This time will be used to perform important maintenance of the ProQuest infrastructure.

During this time Write-n-Cite users may notice a degradation in the system so we recommend not using Write-n-Cite during this time. All references will be maintained and available to users upon completion of the process.

We apologise for any inconvenience caused.

 

 

Access difficulties with OnePetro: Update

Although the previously reported error message for OnePetro is still on display, the difficulty now appears to have been resolved. It is possible to download PDFs from searches.

If you experience any difficulties please email:
eleni.boro@abdn.ac.uk
or
subjectteam@abdn.ac.uk

Apologies for the inconvenience – SPE* are investigating the issue.


*Society of Petroleum Engineers

Building improvements to cause some disturbance in The Sir Duncan Rice Library

We are currently repurposing some areas within The Sir Duncan Rice Library, and while this work is carried out there will be some minimal disturbance to users of the building. Some of the work is expected to run until the end of August. Please accept our apologies for any inconvenience.

In the meantime, if you need a silent space to study why not use the silent study rooms in the southwest corner of Floors 3, 4 and 5? These rooms were recently equipped with power and USB sockets allowing you to work from your laptop in a silent environment.

Please also note that the Taylor Library is open 09:00 – 17:00 over the summer period. Taylor Library’s silent study areas are located in block ‘D’ on levels 1 and 2.