For several hours yesterday (Monday 18 April), due to RefWorks’ server difficulties, we were unable to access the service. But these have been resolved and both main accounts and Write-N-Cite (WNC) were working normally by mid-afternoon.
Instances such as this are rare but when relying on any electronic product for searching, or producing formatted documents, try to plan a bit of extra time into your schedule just in case problems like this come up! And if you do experience any difficulties let us know – we’ll do our very best to help.
Susan McCourt, email@example.com, x3287